Help - General

Find answers to your questions about "General".

  • Why is the item sold out?

    New items are released on a weekly basis. EU/US every Thursday and for JPN every Saturday. After a certain item was released it will not be re-released again. The only hope are restocks which happen on a random basis. Check restocks for free at: RESTOCKS

  • What is Supremecommunity about?

    We are not officialy affiliated with Supreme New York. We started back in 2015 and offer Restocks, Droplists, News, Leaks and a lot more. Our website is expanding all the time. If you have any wishes or feedback feel free to contact us via: nt@supremecommunity.com

  • Is Supreme Italia/Spain legit?

    Supreme Italia/Spain are not affiliated with Supreme New York. Any item produced by them is not authentic and a counterfeit product. We do not support this.

  • Is this item legit?

    We currently do not offer legit checks. For now we recommend to create a post in any of the buy/sell Facebook groups to get as many opinions as possible.

  • How can I join the queue?

    Not all Supreme stores have the same system in place. Most of the locations have an online sign-up, some are still based on first come first serve. Read up the system for your store at STORES

  • Can I promote my company/service?

    We are starting to create the possibility to take promotion deals. We offer paid website banner space, Instagram story posts and Instagram caption mentions (occasionally Instagram posts). 

    Please contact us via mail on nt@supremecommunity.com and include in the mail following points:

    1. Desired promotion platform and type (Website/Instagram - Banner space, story posts, caption mentions, ...)
    2. What is your company/service about? (Include links etc.)
    3. Duration of the promotion
    4. Anticipated budget for the promotion (€, $ or £)

    Also feel free to contact us for any other inquiry.  

  • Are we doing shoutouts?

    We occasionaly do shoutouts on our IG. Mostly we chose the pics ourselves. But feel free to DM us on @supcommunity with your pic and we might chose you. Your best choice if you want to show off your fit, upload your fitpic in our fitpic section and if it gets approved all website viewers are able to see the pic and even vote for the pic.

  • Which time are the instore drops?

    In-store drops happen each Thursday (for Japan Saturday) at 11am local time of the specific location. Read the rules for your store at our STORES section to get to know how to sign up for the list if there is any in place.

  • Can I buy multiple items?

    It is not possible to buy multiple items of the same product. It is also not possible to buy different colorways of the same product. If you do multiple orders and the same item goes through it's up to Supreme if they cancel the order. If it happens that you really need multiple styles of the same product you can do multiple orders and change up the address and use another card. 

  • Why was my card declined?

    The card declined error unfortunately happens a lot nowadays. It does not always have to do with your card. Supreme also uses this error template for multiple errors. It could be that your wanted item was sold out last second before filling the order on Supremes server side, your shipping details did not match the registered card address, your credit card provider did block the transaction or any other generic error no one knows from client side.

    If the error happens multiple times in a row there is even the possibility that your address/card is on a blacklist. People have mostly fixed the error with changing up their address and use another card.

  • What is Supreme?

    In April 1994, Supreme opened its doors on Lafayette Street in downtown Manhattan and became the home of New York City skate culture. At its core was the gang of rebellious young New York skaters and artists who became the store's staff, crew and customers.

    Supreme grew to be the embodiment of the downtown culture, playing an integral part in its constant regeneration. Skaters, punks, hip-hop heads - the young counter culture at large - all gravitated towards Supreme.

    While it grew into a downtown institution, Supreme established itself as a brand known for its quality, style and authenticity.

    Over its eighteen year history, Supreme has worked with some of our generation's most groundbreaking designers, artists, photographers and musicians - all who have helped continue to define its unique identity and attitude.