Help - Orders

Find answers to your questions about "Orders".

  • Where is my order confirmation?

    Order confirmations sometimes take some time to arrive. If you were displayed the confirmation on the web store and your card was charged (more than the 1$ test transaction) you should be good most of the time. Orders can even arrive without any order confirmation, it's just important to check your charges on your card.

    If you got displayed the online store confirmation after buying but have no charge beside the 1$ test transaction you most likely were ghosted and your order did not get through.

  • Where is my shipping confirmation?

    Shipping confirmation usually takes some days to arrive. Especially on busy drops with hyped items or special occasions like first drop. If you have received your order confirmation and your card was charged have patience and wait it out. Orders have also arrived without any shipping confirmation before.